jl855 Privacy Policy
At jl855, your personal data and privacy are treated with the highest level of care. This Privacy Policy explains exactly what information we collect from Filipino players, how we use it, who we share it with, and the rights you hold under Philippine data privacy law.
Last updated: January 2026Contents
01 Introduction & Scope
jl855 ("the Company," "we," "us," or "our") is committed to protecting the privacy and personal data of every Filipino player who uses the jl855 online casino and sports betting platform accessible at jl855.net. This Privacy Policy has been prepared in accordance with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA) of the Philippines, its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).
This Privacy Policy applies to all personal data that jl855 collects, stores, processes, uses, and shares in connection with your registration and use of the jl855 platform — including the website at jl855.net, any associated mobile interfaces, live chat systems, email correspondence, and customer support channels. It applies to all registered players, prospective players who have submitted an inquiry or started the registration process, and visitors to the jl855 website.
jl855 acts as the Personal Information Controller (PIC) with respect to personal data collected directly through the jl855 platform. Where jl855 engages third-party service providers to process data on its behalf, those providers act as Personal Information Processors (PIP) and are bound by data processing agreements that require them to process personal data only on jl855's documented instructions.
02 Information We Collect
jl855 collects personal data from you in several ways — information you provide directly, information generated automatically through your use of the platform, and information received from third-party partners and service providers. The categories of personal data we collect include:
2.1 Registration & Identity Data
When you create a jl855 account, we collect your full legal name, date of birth, gender, email address, mobile number, and residential address (including barangay, city or municipality, province, and postal code). This information is required to establish your account, verify your identity, and comply with PAGCOR Know Your Customer (KYC) requirements.
2.2 Identity Verification (KYC) Documents
To comply with PAGCOR regulations and Philippine anti-money laundering law, jl855 requires identity verification for all accounts. KYC documents collected may include copies of government-issued photo identification (passport, driver's license, SSS ID, UMID, PhilHealth ID, voter's ID, PRC ID, or postal ID), proof of address documents (such as a recent utility bill, bank statement, or barangay certificate), and source-of-funds documentation for accounts with high transaction volumes.
2.3 Financial & Transaction Data
jl855 records all financial transactions associated with your account, including deposit amounts, withdrawal requests, payment method identifiers (such as GCash mobile numbers, PayMaya account references, BPI or BDO account numbers, or other linked payment details), transaction timestamps, and processing statuses. jl855 does not store full card numbers or complete bank account credentials — these are processed directly by our PCI-compliant payment partners.
2.4 Gaming Activity Data
Your gaming activity on jl855 is logged comprehensively for regulatory, security, and responsible gaming purposes. This includes: games played, bet amounts, game outcomes, session start and end times, win and loss records, bonus usage, wagering progress, and all interactions with game interfaces. This data is retained as required by PAGCOR regulations.
2.5 Technical & Device Data
When you access jl855, we automatically collect technical data including your IP address, browser type and version, operating system, device type and identifiers, screen resolution, time zone, referring URL, pages visited, and session duration. This data is used for fraud prevention, security monitoring, platform optimisation, and analytics purposes.
2.6 Communications Data
If you contact jl855 support — whether via live chat, email, or any other channel — we retain records of those communications, including the content of messages, timestamps, and the identity of the support agent who handled your inquiry. This data is used for quality assurance, dispute resolution, and regulatory compliance purposes.
2.7 Responsible Gaming Data
Where you use jl855's responsible gaming tools — including deposit limits, loss limits, session time reminders, cooling-off periods, or self-exclusion — we record and store the settings you have activated, the dates on which they were set or modified, and any self-exclusion requests. This data is treated with the highest level of sensitivity and is used exclusively for the purpose of enforcing your responsible gaming choices.
03 How We Use Your Information
jl855 uses the personal data we collect for the following purposes:
| Purpose | Categories of Data Used |
|---|---|
| Account registration and management | Registration data, identity documents |
| Identity verification (KYC) and age verification | KYC documents, registration data |
| Processing deposits, withdrawals, and transactions | Financial data, registration data |
| Providing access to games and platform features | Registration data, gaming activity data |
| Fraud prevention, AML compliance, and security monitoring | All categories |
| Responsible gaming monitoring and enforcement | Gaming activity, responsible gaming data |
| Customer support and dispute resolution | Communications data, transaction data |
| Regulatory reporting to PAGCOR and other authorities | All categories as required by law |
| Platform analytics and performance optimisation | Technical data, gaming activity data |
| Personalised promotions and bonus offers (where consented) | Registration data, gaming activity data |
| Legal and regulatory compliance | All categories as required by applicable law |
jl855 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another valid legal basis for the new processing activity.
04 Legal Basis for Processing
Under the Data Privacy Act of 2012, jl855 relies on the following legal bases to process your personal data:
- Contractual Necessity: Processing required to fulfil our obligations under the jl855 Terms & Conditions — including account management, transaction processing, and game provision — is necessary for the performance of our contract with you.
- Legal Obligation: Processing required to comply with PAGCOR regulations, the Anti-Money Laundering Act (AMLA), the Data Privacy Act, and other applicable Philippine laws is carried out to fulfil our legal obligations as a licensed gaming operator.
- Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and analytics is carried out on the basis of jl855's legitimate interests as a regulated gaming operator, provided those interests are not overridden by your fundamental rights and freedoms.
- Consent: Where jl855 processes your personal data for marketing communications or personalised promotional offers, we do so on the basis of your explicit consent. You may withdraw this consent at any time by updating your communication preferences in your account settings or by contacting jl855 support.
05 Sharing & Disclosure
jl855 does not sell your personal data to third parties for commercial purposes. We share your personal data only in the following circumstances:
5.1 Regulatory Authorities
jl855 is required by PAGCOR regulations and Philippine law to share player data — including transaction records, KYC documentation, and gaming activity logs — with PAGCOR and other competent Philippine government authorities upon request or as part of mandatory regulatory reporting. jl855 may also be required to disclose player data to the Anti-Money Laundering Council (AMLC) in connection with suspicious transaction reports.
5.2 Payment Processors
To process deposits and withdrawals, jl855 shares relevant financial and identity data with its payment processing partners, including GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, and other licensed payment service providers. These partners process your data solely for payment processing purposes and are bound by their own privacy policies and applicable Philippine financial regulations.
5.3 Game Providers
The games available on jl855 are provided by third-party game developers and live dealer studios. These providers may receive limited technical data (such as session tokens and bet data) necessary to operate their games within the jl855 platform. Game providers are contractually prohibited from using this data for any purpose other than game operation.
5.4 Technology Service Providers
jl855 engages third-party technology providers for functions including cloud hosting, cybersecurity monitoring, KYC verification services, customer support platforms, and analytics. These providers process personal data only as Personal Information Processors under documented instructions from jl855 and are bound by data processing agreements that prohibit unauthorised use or disclosure.
5.5 Law Enforcement
jl855 may disclose personal data to law enforcement agencies, courts, or other governmental authorities where required to do so by a valid legal order, subpoena, or warrant issued by a competent Philippine authority, or where disclosure is necessary to protect the rights, property, or safety of jl855, its players, or the public.
06 Cookies & Tracking Technologies
The jl855 website uses cookies and similar tracking technologies to operate effectively, remember your preferences, and improve your experience on the platform.
6.1 Types of Cookies Used
- Strictly Necessary Cookies: These cookies are essential for the jl855 platform to function. They include session management cookies that keep you logged in during a gaming session and security cookies used for fraud prevention. These cookies cannot be disabled.
- Functional Cookies: These cookies remember your preferences — such as your preferred language, display settings, and responsible gaming configurations — so you do not have to re-enter them each time you visit.
- Analytics Cookies: jl855 uses analytics cookies to understand how players use the platform, which game categories are most popular, and where technical issues may be occurring. This data is used in aggregate and does not identify individual players.
- Security & Fraud Prevention Cookies: These cookies help jl855 detect and prevent fraudulent account activity, bot access, and other security threats.
6.2 Managing Cookies
You may manage non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jl855 platform — for example, disabling session cookies will prevent you from remaining logged in during a gaming session. For full details of how to manage cookies in your specific browser, please refer to your browser's help documentation.
07 Data Retention
jl855 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the minimum retention periods required by applicable law and PAGCOR regulations. The following retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account plus 5 years after closure |
| KYC and identity verification documents | Duration of account plus 5 years after closure |
| Financial transaction records | Minimum 5 years as required by AMLA and PAGCOR |
| Gaming activity logs | Minimum 5 years as required by PAGCOR |
| Customer support communications | 3 years from the date of the communication |
| Self-exclusion and responsible gaming records | Minimum 6 years to prevent circumvention of exclusion |
| Technical and device logs | 12 months from collection |
| Marketing consent records | Duration of consent plus 3 years |
Upon expiry of the applicable retention period, jl855 will securely delete or anonymise your personal data in accordance with the Data Privacy Act and NPC guidelines. Where data cannot be immediately deleted due to ongoing legal proceedings, regulatory investigations, or dispute resolution processes, retention will be extended until those matters are resolved.
08 Data Security
jl855 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Our security infrastructure includes:
- Encryption in Transit: All data transmitted between your browser or device and the jl855 platform is encrypted using Transport Layer Security (TLS) with a minimum of TLS 1.2.
- Encryption at Rest: Sensitive personal data stored on jl855 servers — including KYC documents and financial records — is encrypted at rest using industry-standard encryption algorithms.
- Access Controls: Access to personal data within jl855's systems is restricted on a strict need-to-know basis. All staff with access to personal data undergo background checks and are bound by confidentiality obligations.
- Intrusion Detection: jl855 operates continuous intrusion detection and security monitoring systems to identify and respond to potential security incidents in real time.
- Vulnerability Management: jl855 conducts regular security assessments, penetration testing, and vulnerability scans of its platform infrastructure.
- Incident Response: In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected players, jl855 will notify the National Privacy Commission and affected players in accordance with the timelines prescribed under the Data Privacy Act and NPC Circular No. 16-03.
09 Your Rights Under the Data Privacy Act
As a data subject under the Republic Act No. 10173 (Data Privacy Act of 2012), you hold the following rights with respect to your personal data processed by jl855:
- Right to Be Informed: You have the right to be informed of how your personal data is collected, stored, used, and shared — which is the primary purpose of this Privacy Policy.
- Right of Access: You may request a copy of the personal data that jl855 holds about you at any time. jl855 will respond to access requests within 30 days.
- Right to Rectification: If any personal data jl855 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details directly through your jl855 account settings; other changes require contacting support with supporting documentation.
- Right to Erasure / Right to Be Forgotten: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and there is no other legal basis for processing. Please note that jl855 may be required to retain certain data for regulatory and legal compliance purposes even following an erasure request.
- Right to Object: You have the right to object to the processing of your personal data where jl855 relies on legitimate interests as the legal basis for processing, or where your data is processed for direct marketing purposes.
- Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format where technically feasible.
- Right to Lodge a Complaint: If you believe that jl855 has processed your personal data in violation of the Data Privacy Act, you have the right to file a complaint with the National Privacy Commission (NPC).
10 Children & Minors
jl855 strictly prohibits the use of its platform by persons under the age of 21 years, in compliance with the PAGCOR-mandated minimum gaming age for online gambling in the Philippines. jl855 does not knowingly collect or process personal data from individuals under the age of 21.
11 Cross-Border Data Transfers
jl855 is a platform designed primarily for players in the Philippines, and the majority of data processing takes place within Philippine-based infrastructure. However, certain service providers engaged by jl855 — such as cloud hosting providers, game providers, and cybersecurity vendors — may process data in data centres located outside the Philippines.
Where personal data is transferred outside the Philippines, jl855 ensures that appropriate safeguards are in place in accordance with Section 21 of the Data Privacy Act and NPC guidelines on cross-border data flows. These safeguards may include: contractual data processing agreements incorporating the NPC's standard contractual clauses; transfers to jurisdictions that the NPC has recognised as providing an adequate level of data protection; or transfers made with your explicit consent.
12 Changes to This Privacy Policy
jl855 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law or PAGCOR regulations, or changes in NPC guidance. When material changes are made, jl855 will notify registered players by email or via a prominent notice on the jl855 platform prior to the changes taking effect.
The "Last Updated" date at the top of this page will be revised each time changes are published. Your continued use of the jl855 platform following the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. If you do not agree to the amended Policy, you must stop using the platform and may request account closure by contacting jl855 support.
We encourage you to review this Privacy Policy periodically so that you remain informed about how jl855 protects your personal information.
13 Contact & Data Protection Officer
jl855 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, you may contact the jl855 DPO using the details below:
Email: [email protected]
Subject line: Data Privacy Request / DPO Inquiry
jl855 will acknowledge all DPO inquiries within 3 business days and aims to provide a substantive response within 30 days of receipt of a complete and valid request. Where a request is complex or where jl855 receives a high volume of simultaneous requests, the response period may be extended by a further 30 days — in which case you will be notified of the extension and the reason for it.
If you are not satisfied with jl855's response to your data privacy inquiry, you have the right to escalate the matter to the National Privacy Commission (NPC) of the Philippines through the appropriate regulatory channels.
How jl855 Protects You
Beyond the legal text, here is a plain-language summary of the six core commitments jl855 makes to every Filipino player on our platform.
End-to-End Encryption
Every connection to jl855 is secured with TLS encryption. Your login credentials, KYC documents, and financial data are encrypted both in transit and at rest — your information never travels exposed across the network.
Strict Access Controls
Only authorised jl855 personnel with a documented business need can access your personal data. All staff undergo background verification and sign confidentiality agreements before being granted any system access.
PAGCOR & DPA Compliant
jl855 operates under PAGCOR regulation and full compliance with the Data Privacy Act of 2012. Our data handling practices are reviewed regularly to ensure alignment with NPC guidelines and regulatory updates.
No Data Selling
jl855 will never sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is used solely to operate the platform, comply with regulations, and improve your gaming experience.
You Control Your Data
Under the Data Privacy Act, you have the right to access, correct, and request deletion of your personal data. jl855 honours all valid data rights requests and aims to respond within 30 days of receipt.
Breach Notification
In the unlikely event of a data breach that poses a risk to your rights, jl855 will notify both the National Privacy Commission and affected players promptly — in compliance with NPC Circular No. 16-03 timelines.
Your Privacy is Safe at jl855
Now that you know exactly how jl855 handles your personal data, you can play with full confidence. Explore our full game library — slots, live dealer, bingo, fishing, and more — all secured under PAGCOR regulation and Philippine data privacy law.